Payment Methods
Bitcoin
We encourage all of our customers to try and use bitcoin when purchasing our products. The benefit of using bitcoin is that your transaction will be quick, discreet, and free from interference by the centralized banks that have the ability to control and block your transactions.
Credit/Debit cards
We are in the process of setting up credit card processing facilities with our merchants but due to the nature of this industry it is taking some time. We'll notify everyone as soon as this functionality becomes available. In the meantime, we recommend going through the following trusted third party crypto exchange:
We've provided a step-by-step walkthrough on how to use Switchere below. If you have any questions you can send us a message via our Contact Us page. Once you've been through the process once you'll realise how easy and seamless it is.
Title text example
Payment via Bitcoin transfer
Let's place an order first!
Add your desired product(s) to the cart.
At the checkout, fill in your billing/shipping details and confirm the order total. Select the BTCPay option and then click the 'Proceed to BTCPay' button.
Log into your Bitcoin wallet and scan the QR code to see the address. Alternatively, you can select "Copy" if you'd like to copy & paste the details directly.
Copy the Bitcoin amount and address to your wallet.
Add the Bitcoin address to your wallet.
Paste the Bitcoin amount provided in the invoice to your wallet.
Some wallets will give you the option of selecting a gas transaction fee for the transfer, we recommend going with the average option. It isn't necessary paying extra for the fast transfer.
Once you've confirmed the transfer, return to your BTCPay invoice. It will change to a tick as shown in the example once the payment has been received.
You can then select the "Return to ModaWhale" button.
You'll be taken back to a summary of your order. The payment status will remain as "Waiting for payment settlement" until there have been 6 confirmations of the Bitcoin transaction on the blockchain.
If the payment has been sent then you're finished.
Once the 6 Bitcoin confirmations have been recorded, the payment status of the order will change to "Payment processing".
Dismiss the ambiguity, your payment has been received and we'll work to have your parcel shipped out with the next batch orders.
You're finished!
Payment via Credit/Debit card using Switchere
Let's place an order first!
Add your products to the cart.
At the checkout, fill in your billing/shipping details and confirm the order total. Select the BTCPay option and then click the 'Proceed to BTCPay' button.
Select the 'Copy' option on the invoice that has been generated.
Take note of the Bitcoin amount and address from this invoice. Be sure to copy both values down exactly.
Go to the Switchere website and input the Bitcoin amount provided in the invoice.
Don't use the USD amount otherwise this will be incorrect because it doesn't factor in the fees charged by Switchere.
Click the 'Login' button to continue, even if you don't have an account.
Log in if you already have an account, otherwise you will need to register.
They'll likely ask you for your phone/mobile number.
You'll be required to verify your email account and then provide some basic information about yourself as shown below.
You'll be asked to confirm the Bitcoin amount again. Use this chance to confirm the amount with what appears on your invoice.
Paste in the next window the Bitcoin address that is provided on your invoice and then select the 'Buy' button.
You'll need to accept their conditions and then populate the fields with the credit or debit card details that you would like to use for this transaction.
If this is your first transaction using Switchere, they'll likely require you to do a quick KYC. You'll either need your passport, drivers license, or ID handy.
The process is quick - they can confirm your documents within just a few minutes.
Once verification is complete the payment will get sent by Switchere.
Once the payment has been processed, the invoice will update to a large green tick to indicate that the payment has now been received.
You can click the button to return to the Modawhale website.
You'll be shown the completed invoice for your order, and you will have also been sent one via email for your own records.
Your payment has now been received so we'll work to have your parcel shipped as quickly as possible.
You're finished!